Patient Access1
Voice and SMS scheduling, rescheduling, and confirmation. Reduces no-shows. Frees the front desk.
Twilio · Epic · Calendars
Voice and chat AI agents that schedule visits, take intake, verify eligibility, and resolve clinical helpdesk tickets — built on top of Epic and eClinicalWorks, operated 24x7 by the team that has run healthcare IT for twenty years.
A patient who calls at 5:45 PM probably hangs up. Front-desk teams cannot scale to that volume — and you pay for it twice: in lost visits and in clinician time spent on follow-up.
Pre-built, vertical-specific agents grounded in your EHR, your policies, and your clinical workflows. Configurable in days, not quarters.
A real interaction at 11:47 PM, end-to-end. The Conductor orchestrated four systems in 2.3 seconds.
Industry-benchmarked ranges from comparable deployments. Actual results depend on baseline volume and integration scope.
20–35% reduction means 6–10 added visits per provider per month.
8–12 hours per FTE per week redirected to clinical support and patient experience.
30% of inquiries arrive after 6 PM. Today they hang up. Now they book.
Ambient intake and helpdesk agents take Tier-1 work off nurses and MAs.
A managed agent layer on top of your existing stack. Inference runs in your tenant. Logs and traces stay in your environment.
Inference runs in your Azure OpenAI, AWS Bedrock, or GCP Vertex tenant. Logs, prompts, traces, and evals live in your environment with retention you control.
Per-channel and per-role redaction. Outbound call recording is tied to BAA scope.
Model and prompt change control is run the same way we run firewall rules: change-managed, reversible, audited.
Weekly accuracy, latency, and hallucination dashboards from the ALIS NOC.
You don't need another vendor. You need an operator.
| Build it yourself | SaaS chatbot | ALIS Technology | |
|---|---|---|---|
| Time to first agent | 6–12 months | Demo in days | 30 days |
| EHR integration | Custom + brittle | Webhook glue | Native |
| 24x7 operations | Hire it | Vendor support hours | Included from our NOC |
| HIPAA scope | Your problem | Patchy | Native, BAA on file |
| Model and data tenancy | You design it | Their tenant | Your tenant |
| Accountability | Your team | Three vendors | One number — 773.245.1947 |
We map your top 5 highest-volume patient interactions and tell you, honestly, which one an AI agent should handle first.
One agent, one workflow, on your data, in your environment. Working software, scoped to a single integration.
Full agentic stack — design, deploy, operate. Bundle pricing for existing ALIS managed-IT customers.