Although it’s common for smaller businesses to hire a managed IT service provider in lieu of an IT department, that’s not the only way you can use managed IT services.

ALIS Technology is more than willing to work alongside any of your in-house hires. We can cooperate to help your organization achieve more and to prevent burnout if your staff are overburdened.

Managed IT is a service where a company outsources its IT operations to a third-party provider. This provider manages and assumes responsibility for the IT services, including 24/7 monitoring, IT system management, and problem resolution.

On the other hand, IT support generally involves specific services that support day-to-day operations, such as troubleshooting, maintenance, and user assistance.

IT support may be part of managed IT services but can also be a standalone offering.In the case of ALIS Technology, we offer IT support as part of our managed IT services deal.

If your business has grown enough to have an extensive IT network, you’re large enough for managed IT services. In fact, smaller businesses are usually the ideal candidate for a managed IT service. That’s because smaller businesses are less likely to have the budget to maintain an in-house IT department, even if they need the capabilities of one.

If you suspect a cyber breach on your network, ALIS Technology can perform an in-depth analysis to determine if an attack has occurred and the extent of the damage if one is found. From there, we can provide practical guidance and assistance on what your next steps should be to contain the threat and mitigate any damage.