EST. 2001 • CHICAGO + NEW YORK

Transforming Business Through Intelligent Technology

ALIS Technology is a Chicago-based IT and digital transformation firm founded in 2001. We deliver managed IT services, cybersecurity, generative AI engineering, custom software development, and specialty industry platforms for healthcare, ambulatory surgery centers (ASCs), education, sports venues, pharma R&D, and manufacturing — HITRUST-aligned and engineered for measurable outcomes.

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ALIS Technology engineer at a workstation with monitors and AI data visualizations — representing intelligent technology delivered for measurable business outcomes
22+
Years of Industry Expertise
150+
Global Clients Served
500+
Successful Projects Delivered
98%
Client Retention Rate

At a Glance

ALIS Technology is a specialized IT and digital transformation firm founded in 2001, headquartered at 1445 West Grand Avenue, Suite 1E, Chicago, IL 60642, with a second office at 330 East 38th Street, Suite 34B, New York, NY 10016. We deliver managed IT services, cybersecurity, generative AI, software development, and a flagship CRM + Production platform for specialty contact lens labs. We serve clients in healthcare, education, sports venues, pharma R&D, manufacturing, and specialty medical device manufacturing. Operational metrics: 22+ years, 150+ clients, 500+ projects, 98% client retention, 89 security audits delivered, 5,000+ end-users supported, 99.9% uptime SLA. Compliance: HITRUST, HIPAA, PCI-DSS, SOC 2, FERPA, CMMC. Contact: sheikhsadiq@alistechnology.com or +1 773.245.1947. Fax: 312.268.7485. Complimentary workshops scheduled within 48 hours.

SERVICES

End-to-End IT and Software Engineering Services

Thirteen integrated service lines covering managed IT, cybersecurity, generative AI, software engineering, healthcare technology, audio-video integration, VoIP telephony, and industry-specific platforms. Built for organizations in regulated industries — healthcare, ambulatory surgery centers, education, life sciences, sports venues, and enterprise — that need IT delivered for measurable business outcomes.

01

Managed IT Services for Healthcare, Education & Enterprise

End-to-end managed IT operations for regulated industries. Includes 24/7 NOC monitoring, US-based helpdesk, infrastructure and endpoint management, patch and firmware updates, encrypted backup and tested disaster recovery, and proactive systems administration — delivered with a 99.9% uptime SLA and same-hour incident response.

Get a managed IT assessment →
02

Network & Cybersecurity Services — Zero-Trust, HITRUST-Aligned

Zero-trust network and cybersecurity services for regulated industries. Coverage includes structured low-voltage cabling (Cat 6A, OM4 fiber), enterprise Wi-Fi 6E with seamless roaming, SD-WAN, HITRUST-aligned audits, identity and access management with MFA and SSO, 24/7 SIEM/SOAR monitoring with same-hour incident response, and cloud security across HIPAA, HITRUST, PCI-DSS, SOC 2, FERPA, and CMMC frameworks.

Request a security audit →
03

Generative AI for Healthcare — Clinical Copilots & Ambient Documentation

Responsible generative AI engineering for hospitals, ambulatory surgery centers, and specialty practices. Includes clinical copilots, ambient clinical documentation, retrieval-augmented generation (RAG) for clinicians, prior-authorization automation, and HIPAA-aligned patient communication AI — designed with measurable ROI and HIPAA-aware safety guardrails.

Scope a healthcare GenAI engagement →
04

Generative AI for Education — Adaptive Learning & Faculty Productivity

FERPA-aligned generative AI for K-12, higher education, and medical schools. Adaptive learning engines, AI tutoring and study companions, faculty productivity suites, Salesforce-integrated admissions AI, and FERPA-compliant content AI — built around academic integrity and measurable student outcomes.

Pilot an education AI program →
05

Generative AI for Customer Service — Voice & Chat Agents with CCaaS Integration

Agentic AI for customer-service operations — engineered to resolve cases, not just deflect them. Voice AI agents with native CCaaS integration (Genesys Cloud, Five9, Amazon Connect, NICE CXone), multi-turn chat and email agents, agent-assist copilots, knowledge-base automation, and outcome-based engagement priced on CSAT, AHT, and deflection metrics.

Deploy an AI agent →
06

Patient Care Solutions — EMR, Nurse Call & Telehealth Integration

Clinical IT solutions for hospitals, health systems, ambulatory surgery centers (ASCs), and specialty practices. Includes EMR / EHR implementation and support (Epic, Cerner, athenahealth, eClinicalWorks), IP nurse call integration (Rauland Responder, Hill-Rom Voalte, Ascom), telehealth platforms, RTLS (real-time location services), and clinical workflow automation.

Modernize patient care →
07

Stadium & Sports Venue Technology — Wi-Fi 6E, IPTV & Ticketing

Modern venue technology for stadiums, arenas, and training facilities. High-density Wi-Fi 6E with seamless roaming, IPTV and digital signage, integrated ticketing systems, fan-experience mobile apps, point-of-sale integration, and venue operations dashboards — engineered to perform under sold-out crowds and broadcast workloads.

Tour a venue deployment →
08

Software Development — Cloud-Native Apps & Legacy Modernization

Custom software engineering for cloud-native and enterprise environments. Cloud-native application development, legacy modernization, API integration, microservices, and platform engineering — built on AWS, Azure, and Google Cloud with React, Angular, Vue.js, .NET Core, Java Spring Boot, Python, React Native, and Flutter.

Scope a build →
09

Inventory Management — RFID, IoT Tracking & ERP Integration

Modern inventory and asset-tracking platforms for hospitals, ambulatory surgery centers, manufacturers, and distributors. RFID tracking, IoT-based asset monitoring, AI-driven demand forecasting, sterile-instrument tracking, implant tracking, and integration with ERP and supply chain platforms (NetSuite, SAP, Oracle).

Optimize inventory →
10

IT Staff Augmentation — Vetted On-Shore & Near-Shore Specialists

Vetted on-shore and near-shore IT specialists embedded with your team. Available roles include full-stack developers, data scientists, cloud architects (AWS, Azure, GCP certified), DevOps engineers, security specialists, UX/UI designers, business analysts, scrum masters, and project managers — short-term and long-term engagements.

Build a team →
11

Specialty Lens Lab Platform — CRM + Production OS

Flagship product. A unified CRM and Production operating system purpose-built for specialty contact lens labs producing sclerals, ortho-K (orthokeratology), rigid gas permeable (RGP), hybrid, and custom soft lenses. Covers doctor onboarding, profilometry-driven patient cases (sMap3D, Eaglet ESP), consultation triage, lathe-floor production, QA, remake loop, and billing.

Explore the platform →
12

Audio Video (AV) Services — Conference Rooms, Digital Signage & OR Integration

Professional audio-video integration for healthcare, education, sports venues, and enterprise environments. Includes conference room AV (Microsoft Teams Rooms, Zoom Rooms, Google Meet hardware), digital signage, IPTV, lecture halls and auditoriums, video walls, control systems (Crestron, AMX, Extron, Q-SYS), wireless presentation (Mersive Solstice, Barco ClickShare), recording and live streaming, sound masking, and operating room AV integration.

Scope an AV project →
13

VoIP Telephony Services — Cloud PBX, SIP Trunking & Unified Communications

Modern business telephony engineered for clinical operations and enterprise reliability. Cloud PBX (RingCentral, 8x8, Microsoft Teams Phone, Vonage, Zoom Phone), SIP trunking, contact center as a service (CCaaS), unified communications (UCaaS), VoIP handsets (Cisco, Yealink, Poly, Mitel, Grandstream), E911 compliance with Kari's Law and RAY BAUM'S Act, auto-attendants, IVR, voicemail-to-email transcription, and call analytics.

Plan a VoIP migration →
ASC IT SOLUTIONS • AMBULATORY SURGERY CENTERS

Ambulatory Surgery Center IT Services — Design, Implementation & Managed IT for ASCs

ALIS Technology is a specialized IT firm that designs, builds, and operates the complete technology stack of ambulatory surgery centers (ASCs). Our ASC IT services span three phases — Design, Implementation, and Ongoing Maintenance — across eight integrated capability areas covering patient intake, Wi-Fi 6E network infrastructure, IP nurse call and paging, EMR and clinical IT integration, audio-video (AV) integration including OR AV, VoIP telephony with E911 compliance, HIPAA-aligned security and privacy, and 24/7 managed support. We serve greenfield construction, expansion, and renovation projects for ambulatory surgery centers across the United States.

Modern ambulatory surgery center operating room with dual LED surgical lights, integrated AV monitor arms on adjustable booms, surgical table, anesthesia equipment, and clinical supply storage cabinets — representing the complete ASC IT stack ALIS Technology designs and integrates

What does ALIS Technology provide for ambulatory surgery centers?

ALIS Technology designs the IT footprint of new and renovated ambulatory surgery centers (ASCs), deploys the technology under tight construction timelines in coordination with the general contractor and medical equipment planner, and operates the environment 24/7 after go-live. Services include low-voltage cabling design and installation, enterprise Wi-Fi 6E with segmented VLANs, IP-based nurse call (Rauland Responder, Hill-Rom Voalte, Ascom), secure clinical paging (Vocera, Spok, Ascom Myco), patient check-in kiosks, EMR integration (Epic, Cerner, athenahealth, eClinicalWorks, NextGen), operating room AV integration (Stryker iSuite, Olympus EndoAlpha, KARL STORZ OR1, Getinge Tegris), conference room AV and digital signage, VoIP telephony with E911 compliance (Kari's Law, RAY BAUM'S Act), HITRUST-aligned HIPAA compliance, and a same-hour clinical helpdesk. Engagements are sized for AAAHC, AAAASF, Joint Commission, and Medicare ASC certification IT requirements.

ASC IT design phase — architectural blueprints, low-voltage cabling drawings, and Wi-Fi heat-map plans for a new ambulatory surgery center
PHASE 01

Design — ASC IT Architecture Before Ground Breaks

ALIS Technology engineers the complete IT footprint of an ambulatory surgery center before construction begins. Deliverables include Cat 6A and OM4 fiber low-voltage cabling drawings, Wi-Fi 6E heat-map and access-point placement, IDF and MDF rack elevations, EMR and medical device integration plans, room-by-room device counts for OR, PACU, pre-op, and recovery, and a HIPAA Security Rule risk analysis. Designs are coordinated with the architect, general contractor, medical equipment planner, and EMR vendor.

ASC IT implementation phase — network and clinical IT engineer installing low-voltage cabling and clinical systems during ambulatory surgery center construction
PHASE 02

Implementation — Construction-Coordinated Deployment

ALIS Technology deploys the ASC IT stack on the construction timeline. Phased rough-in and trim work coordinated with the construction general contractor and AV/IT trades, equipment provisioning and staging, integration testing across EMR and medical devices, HL7 and FHIR interface validation, clinical staff training, and hands-on go-live support in OR, PACU, and front office. Post-go-live stabilization covers the first 30 days with on-site engineers.

ASC IT ongoing maintenance phase — 24/7 monitored data center and infrastructure powering managed IT services for ambulatory surgery centers
PHASE 03

Ongoing Maintenance — Managed IT Services for ASCs

ALIS Technology operates the ASC IT environment long after go-live with a 99.9% uptime SLA. Services include 24/7 NOC monitoring, a same-hour helpdesk for clinical staff, patch and firmware management, encrypted backup and tested disaster recovery, quarterly HIPAA risk reviews, vendor coordination across EMR, medical device, AV, paging, and nurse call vendors, and hardware lifecycle planning aligned with capital budget cycles.

01

Patient Check-In & Intake Technology for ASCs

Modern, privacy-first patient intake designed to shorten the path from front-door arrival to operating room while preserving HIPAA-compliant protected health information (PHI) handling.

  • Self-service check-in kiosks with privacy screens and de-identified queue numbers
  • Mobile pre-registration via secure HIPAA-aligned links sent 3 to 7 days before procedure
  • Tablet workflows for surgical consent forms, anesthesia history, and electronic signatures
  • QR-code arrival check-in plus contactless ID and insurance card capture and verification
  • Family waiting room status displays — de-identified, color-coded, ADA-compliant
  • Integration with practice management and EMR scheduling for instant patient lookup
02

Wi-Fi 6E & Network Infrastructure for Surgery Centers

Enterprise-grade clinical network engineered for medical device reliability, HIPAA-aligned traffic segmentation, and uninterrupted operations across every surgical hour.

  • Wi-Fi 6E coverage with seamless roaming across OR, PACU, pre-op, recovery, and front office
  • Segmented VLANs: clinical EMR, medical device, guest, IoT, and management — fully isolated
  • Cat 6A copper to every endpoint; OM4 multimode fiber backbone between IDFs and MDF
  • PoE+ infrastructure for IP cameras, IP phones, kiosks, nurse call endpoints, and door access
  • Redundant ISP uplinks with SD-WAN failover; UPS-backed core switching with generator transfer
  • High-density Wi-Fi for waiting areas; band-steering for clinical mobile devices and tablets
03

Paging & Nurse Call Systems for ASCs

IP-based nurse call and secure mobile clinical paging — wired during construction and integrated end-to-end with the surgical schedule and EMR.

  • IP-based nurse call wired during construction: Rauland Responder, Hill-Rom (Baxter) Voalte, Ascom
  • Secure mobile staff paging on hardened devices: Ascom Myco, Vocera Smartbadge, Spok Mobile
  • OR-to-PACU and pre-op-to-OR clinical alerts with escalation rules and time-out enforcement
  • Optional family text-message status updates with explicit patient opt-in and audit logging
  • Integration with EMR bed-board, surgical schedule, and case-status dashboards on large-format displays
  • Code-blue and code-stroke escalation paths with full audit logging for accreditation surveys
04

EMR & Clinical IT Integration for Surgery Centers

EMR integration and medical device connectivity across the entire perioperative workflow, from scheduling through PACU charting and discharge.

  • EMR / EHR integration: Epic, Cerner, athenahealth, eClinicalWorks, NextGen, Provation, SurgicalNotes
  • Surgical scheduling and OR utilization dashboards on large-format displays
  • Anesthesia information management (AIMS) integration: Picis, Epic Anesthesia, Cerner SurgiNet
  • Medical device connectivity via HL7 v2.x, FHIR R4, and DICOM for imaging modalities
  • Sterile processing and surgical instrument tracking with RFID and barcode scanning
  • Inventory, supply chain, and implant tracking integrated with practice management
05

Security, Privacy & HIPAA Compliance for ASCs

HITRUST-aligned controls, encryption everywhere, and accreditation-ready documentation that holds up to AAAHC, AAAASF, Joint Commission, and OCR audit reviews.

  • HITRUST-aligned controls and documentation; signed Business Associate Agreement (BAA) included
  • Encryption: AES-256 at rest, TLS 1.3 in transit, S/MIME encrypted email for PHI
  • Role-based access control with MFA and SSO (Okta, Microsoft Entra ID, Google Workspace)
  • 24/7 SIEM/SOAR monitoring with same-hour incident response and forensic readiness
  • Quarterly HIPAA Security Rule risk assessments and OCR-audit-ready documentation
  • Readiness support for AAAHC, AAAASF, Joint Commission, and Medicare ASC certification IT requirements
06

Audio Video (AV) Integration for Ambulatory Surgery Centers

Professional audio-video integration across the OR, conference rooms, family waiting areas, training rooms, and surgical floor — designed during construction, commissioned at go-live, and supported 24/7 thereafter.

  • Operating room AV integration: Stryker iSuite, Olympus EndoAlpha, KARL STORZ OR1, Getinge Tegris with 4K video routing and intra-op recording
  • Family waiting room displays — de-identified case status, wayfinding, donor recognition, broadcast IPTV
  • Physician conference and board rooms: Microsoft Teams Rooms, Zoom Rooms, Google Meet hardware for case reviews and CME
  • Training and lecture rooms: lecture capture, audience response, large-format displays
  • Control systems: Crestron, AMX, Extron, Q-SYS automating AV, lighting, and shades
  • Sound masking and overhead paging integrated with nurse call and code blue/stroke alerts
07

VoIP Telephony & Unified Communications for ASCs

Cloud-based VoIP telephony engineered for surgical-hour reliability and E911 compliance — including Kari's Law direct 911 dialing and RAY BAUM'S Act dispatchable location.

  • Cloud PBX: RingCentral, 8x8, Microsoft Teams Phone, Vonage, Zoom Phone, Cisco Webex Calling
  • SIP trunking with redundant carriers and automatic failover; LNP number porting
  • VoIP handsets in OR, PACU, pre-op, nurse stations, and front office (Cisco, Yealink, Poly, Mitel, Grandstream)
  • E911 compliance: Kari's Law direct 911 dialing with on-site notification; RAY BAUM'S Act dispatchable location with room-level granularity
  • Auto-attendants & IVR: surgical-hour routing, after-hours flow, on-call escalation, voicemail-to-email transcription
  • Nurse call and paging integration for code blue, code stroke, and OR alerts
08

Managed IT Services for Ambulatory Surgery Centers

24/7 managed IT operations with same-hour clinical helpdesk and a single accountable vendor relationship covering every IT system in the surgery center.

  • 24/7 monitoring with a 99.9% uptime SLA and ASC-aware escalation playbooks
  • Same-hour helpdesk for clinicians; on-call clinical IT during all surgical hours
  • Patch management, firmware updates, encrypted backup, and tested disaster recovery
  • Vendor coordination: EMR, medical device, AV, paging, nurse call, kiosk, and copier vendors
  • Quarterly business reviews with uptime, ticket, security incident, and compliance metrics
  • Hardware lifecycle and refresh planning aligned with capital budget cycles
30%
Reduction in patient wait times from check-in to OR
0
Data breaches across managed ASC clients since go-live
95%
IT issues resolved within the first hour
20%
Increase in patient satisfaction scores
Full ASC IT Services Page → Managed IT for ASCs → 2026 ASC Infographic →
STRATEGIC VALUE

Three Critical Advantages That Impact Your Bottom Line

Two decades of disciplined delivery, distilled into the outcomes our clients measure.

40%

Faster Time-to-Market

Accelerated software and infrastructure delivery using proven agile methodologies and a library of pre-built accelerators — measured across 500+ client engagements over the last two decades.

35%

Operational Cost Reduction

Documented operational cost reduction across managed IT clients through intelligent automation, cloud rationalization, software license consolidation, and outsourced 24/7 managed services.

99.9%

System Uptime

Enterprise-grade reliability backed by a 99.9% uptime SLA. Resilient multi-region architecture, proactive 24/7 NOC monitoring, and same-hour incident response across every managed service portfolio.

FLAGSHIP PLATFORM

CRM + Production OS for Specialty Contact Lens Labs

A unified CRM and Production operating system purpose-built for specialty contact lens labs that produce sclerals, ortho-K (orthokeratology), rigid gas permeable (RGP), hybrid, and custom soft lenses. One data model replaces six disconnected tools — doctor CRM, scan repository, consultation triage, lathe-floor production, QA, and billing.

  • Doctor & ECP CRM — Every fit, scan, and conversation against one ECP record.
  • Patient Scan Repository — sMap3D, Eaglet ESP, OCT — versioned per case.
  • Consultation & Triage — Structured queue with design recommendations.
  • Lathe Floor & Production — Freeform, curve-system, impression — one floor.
  • QA & Remake Loop — Closed-loop reason capture feeds the next fit.
  • Billing & Insurance — Per-fit, warranty, insurance, ECP statements.
Request a Platform Demo
Close-up of an eye highlighting custom contact lens fitting accuracy
CLIENT CASE STUDIES

Proven Outcomes Across Healthcare, Education, Manufacturing & R&D

Five documented client engagements spanning healthcare (outpatient surgery center, specialty optics lab), education (mid-sized university), pharmaceutical R&D (Copernicus Clinical Trials), and manufacturing R&D automation (JK Tyre HASETRI). Each case study reports measurable, independently verified business outcomes.

Visionary Optics  •  Specialty Optics  •  North America FEATURED

CHALLENGE

  • Profilometry exports scattered across USB sticks, shared drives, and email.
  • Lab consultants triaged scans through ad-hoc spreadsheets; senior judgment didn't scale.
  • Remake reasons rarely fed back into the next Latitude® design.

SOLUTION

  • Unified Latitude workflow: sMap3D ingest → consultant queue → design → lathe.
  • iContour Consultation team got a structured queue with design recommendations.
  • Closed-loop remake capture surfaced patterns by doctor, design, and station.

IMPACT

  • 35% faster Latitude fit-to-ship.
  • −40% scan-related remakes.
  • 100% scan retention vs. ~80% prior.
  • +15 doctor NPS points within two quarters.
35%
Faster fit-to-ship
−40%
Scan-related remakes
100%
Scan retention
+15
Doctor NPS
Outpatient Surgery Center  •  Chicago, IL  •  Healthcare CASE STUDY

CHALLENGE

  • Aging IT infrastructure limited operational efficiency, slowed patient flow, and exposed sensitive PHI to compliance risk.

SOLUTION

  • End-to-end IT design and low-voltage cabling.
  • Audio-video, secure Wi-Fi, network and servers.
  • Door access, encrypted email, dedicated helpdesk.
  • HIPAA-aligned security and backup architecture.

IMPACT

  • 30% reduction in patient wait times.
  • 0 data breaches since go-live.
  • 95% of IT issues resolved within first hour.
  • 20% increase in patient satisfaction scores.
Mid-Sized University  •  Chicago, IL  •  Education CASE STUDY

CHALLENGE

  • Disconnected systems and aging classrooms held back enrollment growth and frustrated faculty, students, and admissions teams.

SOLUTION

  • Smart classrooms, AV, secure campus Wi-Fi.
  • SIS, financial aid, and Salesforce Admissions.
  • Cabling, network, servers, and door access.
  • University helpdesk and security operations.

IMPACT

  • 15% increase in enrollment in year one.
  • 20% improvement in inquiry-to-application conversion.
  • 40% reduction in admissions admin work.
  • 25% lift in marketing email engagement.
JK Tyre HASETRI  •  R&D Automation  •  Manufacturing CASE STUDY

CHALLENGE

  • Manual testing processes were taking three weeks per product iteration, slowing R&D cycles and inflating cost.

SOLUTION

  • Automated testing platform with real-time data collection.
  • Predictive analytics and anomaly detection.
  • Automatic report generation.
  • Integrated workflow across labs and engineering.

IMPACT

  • 75% reduction in testing time.
  • 90% improvement in data accuracy.
  • 50% decrease in R&D costs.
  • 2x faster product time-to-market.
Copernicus Clinical Trials  •  Pharma R&D  •  Life Sciences CASE STUDY

CHALLENGE

  • Managing trials across 500+ global sites with disconnected, outdated systems was driving setup delays and protocol deviations.

SOLUTION

  • Trial feasibility analysis & budget forecasting.
  • Investigator selection and onboarding workflows.
  • Real-time monitoring across 100+ active trials.
  • Data ingestion from 50,000+ health providers.

IMPACT

  • 40% reduction in trial setup time.
  • 30% improvement in patient recruitment.
  • 25% decrease in protocol deviations.
  • $5M annual cost savings.

Proven Results Across All Client Engagements

Metrics independently verified through quarterly business reviews — measured across the last 24 months.

$50M+
Financial Impact
40%
Development Velocity
35%
User Satisfaction Lift
85%
Downtime Reduction
72
Net Promoter Score
99.9%
Uptime SLA
HEALTHCARE CLIENTS — PAST & PRESENT

Trusted by Hospitals, Surgery Centers, Imaging Centers & Specialty Practices

ALIS Technology has delivered IT design, implementation, and managed services for hospitals, ambulatory surgery centers, MRI and imaging centers, endoscopy centers, dental clinics, and physical therapy practices across the United States — from Chicago and the Midwest to the Pacific Northwest, Alaska, Nevada, Florida, and New Jersey.

Regent Surgical Health

ASC Management

Surgery Center of Anchorage

ASC • Alaska

Robert Wood Johnson Endo Surgical

ASC • New Jersey

Surgery Center at Robert Wood Johnson Institute

ASC • New Jersey

Ft. Myers Surgery Center

ASC • Florida

Palos Surgery Center

ASC • Illinois

Surgery Center of Reno

ASC • Nevada

Surgery Center of Lodi

ASC • California

Lodi Endoscopy Center

Endoscopy ASC • CA

Surgery Center at Swedish Covenant

ASC • Chicago

Swedish Covenant Hospital

Hospital • Chicago

University of Chicago Hospitals

Academic Medical Center

Enhanced MRI Kenosha

Imaging Center • WI

Enhanced MRI Elgin

Imaging Center • IL

Innovative Healthcare Physicians

Specialty Practice

Pal Dental Clinic

Dental Practice

Sports and Ortho Physical Therapy

PT Practice
11
Surgery Centers & ASCs
2
Hospitals / Health Systems
2
MRI / Imaging Centers
3
Specialty Practices
ABOUT ALIS TECHNOLOGY

Comprehensive IT Solutions, Engineered for Outcomes

ALIS Technology is a specialized IT and digital transformation firm headquartered at 1445 West Grand Avenue, Suite 1E in Chicago, with a second office at 330 East 38th Street in Manhattan, New York. Founded in 2001, we have delivered measurable business outcomes for more than 150 clients across healthcare, ambulatory surgery centers, education (K-12 through medical schools), sports venues, pharma R&D, manufacturing, and enterprise software.

Our team blends deep technical expertise with industry-specific knowledge — from HITRUST-aligned security engineering and clinical workflow design to generative AI architecture and modern cloud platform engineering — to design, build, and run mission-critical technology our clients rely on every day.

We have completed 89 successful security and compliance audits across HITRUST, HIPAA, PCI-DSS, SOC 2, FERPA, and CMMC frameworks, supported more than 5,000 end-users across regulated sectors, and built our reputation on a 98% client retention rate over 22+ years of disciplined delivery.

Abstract fiber-optic and network visualization with glowing blue connections — representing ALIS Technology's modern IT infrastructure and integration capabilities
ENGAGEMENT MODELS

Three Ways to Get Started

Three predictable engagement models — a complimentary 2-hour executive workshop, a 4-week fixed-cost proof of concept, or an annual full partnership with dedicated teams and success-based pricing options. Sized to fit every scope from a single problem to a multi-year transformation.

01

Complimentary Assessment

RIGHT-FIT DISCOVERY • NO COMMITMENT

  • 2-hour executive workshop
  • Architecture and risk review
  • Transformation roadmap outline
Schedule a workshop →
02

Proof of Concept

PROVE VALUE, FAST

  • 4-week pilot project
  • Measurable success criteria
  • Fixed-cost engagement
Scope a POC →
03

Full Partnership

DEDICATED TEAM • SHARED OUTCOMES

  • Dedicated team formation
  • Quarterly business reviews
  • Success-based pricing options
Plan a partnership →
COMPARISON

ALIS Technology vs. Generic IT Vendors vs. In-House Build

When IT leaders compare ALIS Technology against generic managed-service providers (MSPs) and in-house build alternatives, here is how the differences play out across eight critical capabilities — from HITRUST-aligned security and specialty-domain expertise to time-to-value and uptime commitments.

Capability ALIS Technology Generic IT Vendor In-House Build
HITRUST-aligned securityYes — 89 audits deliveredLimitedPossible at high cost
Specialty-domain expertise (healthcare, lens labs, pharma)Deep, 22+ yearsGenericDepends on hires
Generative AI engineering (RAG, agents, copilots)In-house teamRareDifficult to staff
Managed IT + Cybersecurity bundledSingle contractOften separateMulti-team build
Specialty contact lens lab platformFlagship productNot availableYears to build
Time to first measurable value~90 days6–12 months12–24 months
Client retention98%Industry average ~80%n/a
Uptime SLA99.9%VariesHard to guarantee
FREQUENTLY ASKED QUESTIONS

ALIS Technology — Frequently Asked Questions

Direct answers about ALIS Technology services, pricing, locations, compliance frameworks, ASC IT, and specialty contact lens lab software — written for procurement teams, clinical operations leaders, and IT decision-makers.

What does ALIS Technology do?

ALIS Technology is a specialized IT and digital transformation firm headquartered in Chicago. We deliver managed IT, cybersecurity, generative AI, and custom software for healthcare, education, sports venues, and enterprise clients. We have over 22 years of experience and a 98% client retention rate.

Does ALIS Technology provide managed IT services?

Yes. Managed IT services are a core offering. We provide 24/7 monitoring, helpdesk support, infrastructure management, patch and update management, backup and disaster recovery, and proactive systems administration. Most clients see roughly 35% operational cost reduction and 99.9% system uptime.

Where is ALIS Technology located?

Our headquarters is at 1445 West Grand Avenue, Suite 1E, Chicago, Illinois 60642. We also operate from 330 East 38th Street, Suite 34B, New York, NY 10016.

Is ALIS Technology HITRUST certified?

Yes. ALIS Technology delivers HITRUST-certified security services and has completed 89 successful security and compliance audits across HITRUST, HIPAA, PCI-DSS, SOC 2, FERPA, and CMMC frameworks.

What is the specialty contact lens lab platform?

It is a unified CRM and Production operating system purpose-built for specialty contact lens labs that produce sclerals, ortho-K, RGPs, hybrids, and custom soft lenses. It connects doctor relationships, profilometry-driven patient cases, consultation workflows, lathe-floor production, QA, and billing into one data model.

How long does an engagement take to deliver value?

Most engagements show measurable impact within 90 days. We use proven agile methodologies and pre-built accelerators, which is why our clients report roughly 40% faster time-to-market compared with their prior baselines.

How much do ALIS Technology services cost?

Pricing depends on scope, but our three engagement models are predictable. A complimentary executive workshop is free. A proof of concept is a four-week, fixed-cost pilot. Full partnerships are annual contracts with dedicated teams and success-based pricing options. Contact sheikhsadiq@alistechnology.com for a tailored quote.

What is the difference between managed IT services and break-fix IT support?

Break-fix support reacts to problems after they occur and bills per incident. ALIS managed IT services prevent problems through 24/7 monitoring, proactive patch management, and continuous optimization — billed on a predictable subscription. Managed clients see roughly 99.9% uptime and 35% operational cost reduction versus reactive support.

What technology stack does ALIS Technology use?

Cloud: AWS, Azure, Google Cloud. AI/ML: LLMs, RAG, agents, MLOps. Data: PostgreSQL, MongoDB, Oracle, MSSQL, Kafka, Docker, Kubernetes. Development: React, Angular, Vue.js, .NET Core, Java Spring Boot, Python, React Native, Flutter. Security: HITRUST, HIPAA, SOC 2, PCI, zero-trust, IAM, SIEM/SOAR. Enterprise apps: Salesforce, ServiceNow, SAP, Oracle, Epic, Cerner, Athena.

Does ALIS Technology work with international clients?

Yes. Offices are in Chicago and New York, but ALIS serves clients globally. Documented engagements include US healthcare, education, and specialty optics, plus international R&D work (JK Tyre HASETRI manufacturing R&D and Copernicus Clinical Trials across 500+ global sites). Remote engagement models are well-established.

Does ALIS Technology provide IT design and implementation for new ambulatory surgery centers (ASCs)?

Yes. We design the IT footprint of greenfield and renovated ASCs, coordinate implementation with the construction GC and medical equipment planner, and provide ongoing 24/7 managed IT after go-live. Coverage includes low-voltage cabling, Wi-Fi 6E, EMR and medical device integration, IP nurse call, secure mobile paging, patient check-in kiosks, and HIPAA-aligned security. See the ASC IT page →

What patient intake technology do you deploy in ASCs?

Self-service kiosks with privacy screens, mobile pre-registration via secure HIPAA-aligned links, tablet-based consent and signature capture, QR-code arrival check-in, contactless ID and insurance scanning, and de-identified family waiting room status displays. Privacy and HIPAA compliance are designed into every workflow.

Which nurse call and paging systems do you integrate?

IP-based nurse call: Rauland Responder, Hill-Rom (Baxter) Voalte, Ascom. Secure staff paging: Ascom Myco, Vocera, Spok. All integrated with the EMR bed-board and surgical schedule, with escalation rules for OR-to-PACU and pre-op-to-OR communication. Optional family text-message status updates available with patient opt-in.

How is the ASC IT engagement structured?

Three phases: (1) Design — cabling, network, clinical systems, security; (2) Implementation — phased deployment with construction GC and EMR/device vendor coordination, plus go-live support; (3) Ongoing Maintenance — 24/7 monitoring, same-hour helpdesk, patch management, quarterly compliance reviews, and vendor coordination. A single escalation path covers every IT vendor in the center.

Does ALIS Technology provide audio video (AV) integration services?

Yes. We integrate conference rooms (Microsoft Teams Rooms, Zoom Rooms, Google Meet hardware), digital signage, IPTV, lecture halls, video walls, control systems (Crestron, AMX, Extron, Q-SYS), wireless presentation (Mersive Solstice, Barco ClickShare), recording and live streaming, and operating room AV integration — for healthcare, ASCs, hospitals, universities, K-12 schools, stadiums, and enterprise environments.

What VoIP telephony and unified communications services do you offer?

Cloud PBX (RingCentral, 8x8, Microsoft Teams Phone, Vonage, Zoom Phone, Cisco Webex Calling, Dialpad), SIP trunking, contact center as a service (Genesys, Five9, Amazon Connect, NICE CXone, Talkdesk), unified communications (UCaaS), VoIP handsets (Cisco, Yealink, Poly, Mitel, Grandstream), E911 compliance, auto-attendants, IVR, voicemail-to-email transcription, and call analytics.

What is Kari's Law and RAY BAUM'S Act compliance for VoIP?

Kari's Law (2020) requires multi-line phone systems to permit direct 911 dialing and to send an on-site notification when 911 is called. RAY BAUM'S Act Section 506 requires that 911 calls deliver a dispatchable location to the PSAP. ALIS configures every VoIP deployment to comply with both — including dispatchable-location databases, multi-site location detection, and on-site notification routing to security and the front desk.

Can AV and VoIP be deployed during ASC construction?

Yes. AV cabling and VoIP infrastructure are rough-in items that ALIS Technology coordinates with the general contractor during the construction phase. Conference room AV, OR AV integration (Stryker iSuite, Olympus EndoAlpha, KARL STORZ OR1), digital signage, and VoIP cabling (Cat 6A) are designed in Phase 01, installed during construction rough-in in Phase 02, and operated under 24/7 managed services in Phase 03.

GLOSSARY OF TERMS

Key Definitions

Plain-language definitions of the technical terms used across this site. Useful for procurement teams new to specialty IT and AI engineering.

Managed IT Services
An outsourced IT operations model where a provider monitors, maintains, and supports a client's IT infrastructure on a recurring subscription. Typically includes 24/7 monitoring, helpdesk, patch management, backup, and incident response.
HITRUST
Health Information Trust Alliance — a certifiable framework that combines HIPAA, NIST, ISO, and PCI requirements into a single comprehensive standard for healthcare data security.
Zero-Trust Architecture
A security model that requires strict identity verification for every person and device trying to access network resources, regardless of whether they are inside or outside the network perimeter.
Retrieval-Augmented Generation (RAG)
A generative AI architecture that retrieves relevant documents from a knowledge base at inference time and injects them into the prompt, grounding model outputs in source material.
Scleral Contact Lens
A large-diameter rigid gas-permeable contact lens that rests on the sclera (white of the eye), vaults over the cornea, and is fluid-filled. Used for irregular corneas, severe dry eye, and high prescriptions.
Profilometry (sMap3D, Eaglet ESP)
A scanning technique that captures the three-dimensional shape of the ocular surface (cornea, limbus, and sclera). sMap3D and Eaglet ESP are the leading profilometers in specialty contact lens fitting.
CCaaS (Contact Center as a Service)
Cloud-delivered customer-service platforms. Common providers include Genesys Cloud, Five9, Amazon Connect, and NICE CXone. ALIS Technology integrates Voice AI agents natively with these systems.
SIEM / SOAR
Security Information and Event Management / Security Orchestration, Automation, and Response. Platforms that aggregate security telemetry, detect threats, and automate response playbooks. Part of ALIS's 24/7 managed security operations.

Content last verified and updated: May 3, 2026 by the ALIS Technology editorial team.

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